Official Document

Privacy Policy

This Privacy Policy explains how Al Ajdal Store ("we", "our", or "the Store") collects, uses, shares, and protects your information when you use our website/application and related services.

Last Updated: February 23, 2026

https://alajdalom.com

Important: Never share your password or OTP code. We will never ask for your password via phone or message.

1) Scope

This policy applies to your use of Al Ajdal Store including browsing, account registration, placing orders, payments, delivery, and customer support.

2) Information We Collect

A) Information You Provide

Account details: name, phone number, email, encrypted password.
Order details: selected products, quantity, notes, coupons.
Delivery address and contact information.
Customer service communications.

B) Automatically Collected Information

Device and technical data (IP address, device type, OS, browser).
Usage logs and interaction data.
Approximate location data (if enabled).

3) How We Use Your Information

Create and manage your account.
Process and deliver orders.
Send order updates and security notifications.
Improve services and user experience.
Prevent fraud and unauthorized activities.
Comply with legal obligations.

4) Payments

Online payments are processed securely via trusted third-party payment providers. We do not store full credit/debit card details on our servers.

We may receive transaction confirmation references only.
Refunds, if applicable, are processed via the original payment provider.

5) Data Sharing

Payment providers (for transaction processing).
Delivery/shipping companies (for order fulfillment).
Hosting and infrastructure providers.
Authorities when required by law.

We do not sell your personal data.

6) Data Security

Secure HTTPS encryption.
Password encryption.
Restricted internal access.
Fraud monitoring mechanisms.

7) Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8) Your Rights

Request access or correction of your data.
Request deletion of your account.
Withdraw optional permissions (such as location access).

9) Children's Privacy

Our services are not directed to children without parental supervision. If you believe a minor has provided us with personal data without consent, please contact us.

10) Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

11) Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: ajdalalsahratrading@gmail.com
Phone: +96879984022